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Can I Pause or Delay My Shipment?

How to control timing.

Maya avatar
Written by Maya
Updated over 2 months ago

Yes! You can pause your shipment if:

  • You have enough medication left

  • You’re traveling

  • You’re experiencing side effects

  • You prefer to adjust your dose schedule

To pause:

  1. Log into your portal

  2. Go to Refills

  3. Select Pause Shipment

  4. Choose your new date

You can unpause anytime.

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