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How Is My Medication Kept Cold During Shipping?

Cold-chain packaging explained.

Maya avatar
Written by Maya
Updated over a month ago

GLP1 related medications require temperature control during shipment to maintain their stability. Your order is sent using cold-chain packaging designed to help keep the contents within an appropriate temperature range during transit.

Cold-chain packaging includes:

  • An insulated liner

  • Gel cold packs

  • A temperature controlled shipping box

  • Secure placement of the vial

  • A sealed interior pouch that helps manage moisture

Cold packs may begin to melt during shipping, which is expected. The insulation slows temperature changes over the course of delivery.

If you have any concerns about the condition of your shipment on arrival, please contact our support team so a licensed provider or pharmacy representative can assist you.

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