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How Do Refills Ship?

What happens each month or quarter.

Maya avatar
Written by Maya
Updated over 2 weeks ago

For refills:

  1. You’ll receive a refill reminder

  2. You’ll complete a short check-in form

  3. Your provider reviews it

  4. If approved, your prescription is sent to the pharmacy

  5. Your medication ships the same way as your first order

Refills ship automatically once:

  • Your provider approves

  • Your billing cycle renews

  • The pharmacy completes preparation

Expect similar delivery times as your initial order (5–8 business days).

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