Refill delays usually happen due to:
Intake check-in not completed
Provider needing more info
Pharmacy experiencing high volume
Carrier delays
Holiday congestion
Weather disruptions
If a delay occurs:
Your tracking will update once the pharmacy hands off the package
Support can check the exact status for you
We aim for overnight or 2-day shipping once your order is processed
We will always help urgently if your refill is time-sensitive.