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When Will My Refill Ship?

Understanding refill timing.

Maya avatar
Written by Maya
Updated over a month ago

Refill timing can vary based on provider review, pharmacy preparation, and shipping carrier factors. While exact timelines cannot be guaranteed, most refills follow a similar pattern:

Typical steps in the refill timeline

  • Provider review: Usually completed within a few business days after you submit your check-in

  • Pharmacy processing: Preparation and dispensing may take several additional business days

  • Shipping: Delivery time depends on the carrier and your location

Overall, many patients receive their refill within a timeframe similar to their initial shipment, though this may vary.

Refills may take longer if:

  • Your refill check-in is incomplete

  • Your provider needs additional information

  • Pharmacy volume is higher than usual

  • Weather, holidays, or carrier delays affect shipping

  • Medication availability changes

If your refill seems delayed, you can message Mevo Health support, and our team will help review the status.

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