Most Mevo Health shipments do not require a signature at delivery.
However, a signature may occasionally be required if:
You live in an apartment or secured building
The carrier identifies your area as higher risk for package theft
The dispensing pharmacy adds signature confirmation for security
Signature delivery is requested for the shipment
What Happens If You Miss the Delivery?
If a signature is required and no one is available to receive the package:
The carrier may attempt delivery again
A delivery notice may be left with additional instructions
You may be able to reschedule delivery directly with the carrier
You may be able to pick up the package at a local carrier location, depending on carrier policies
Important Information
Tracking updates will usually indicate whether:
A signature is required
Delivery was attempted
The package is being held for pickup
Please monitor your tracking information closely once your package is out for delivery.
Need Additional Help?
If you are unsure whether your shipment requires a signature or need help after a missed delivery attempt, please contact support for assistance.
If you have any more questions, you can contact the Mevo Health support team through live chat.