You can update your payment information directly through your Mevo Health portal.
Steps to Update Your Payment Method
Log into your Mevo Health portal
Go to Billing & Plan
Select Update Payment Method
Enter your new card information
Save your changes
Your updated payment method will be used for future renewals and billing cycles.
What Happens If a Payment Fails?
If a payment cannot be processed:
Your refill or renewal may be temporarily paused
Shipment processing may be delayed until payment is updated
You may receive a notification or reminder to update your billing information
Updating your payment method promptly can help prevent interruptions to your treatment schedule.
Important Information
Please make sure your payment details remain current, especially if:
Your card has expired
Your bank issued a replacement card
Your billing address changed
Failed payments may affect refill timing and shipment scheduling.
Need Additional Help?
Payment issues and failed renewals are often resolved by updating expired or incorrect billing information in your account portal.
If you have any more questions, you can contact the Mevo Health support team through live chat.