Yes — you can pause or delay your treatment or upcoming refill shipment at any time. Many patients choose to do this if they:
Still have medication remaining
Are traveling
Want more flexibility with refill timing
Need additional time before their next shipment
Want to temporarily take a break from treatment
How to Pause or Delay Your Treatment
To pause or delay your treatment:
Log into your Mevo Health portal
Navigate to the Treatment section
Select your current treatment plan and click Manage
From there, you’ll see the option to take a break or pause your treatment
Important Information
Shipment pauses and delays do not typically require provider approval. You can request them whenever needed directly through your account or by contacting support.
Shipping timelines may still vary slightly depending on pharmacy processing and carrier transit times, so requesting changes in advance is recommended whenever possible.
Need Additional Help?
If you need help pausing, delaying, or rescheduling your refill shipment, please contact the Mevo Health support team through live chat.