Getting Started
Everything you need to know before joining Mevo Health.
10 articles
About Mevo
Learn how the Mevo Health program works, what's included in your plan, and how to message your care team.
What is Mevo Health?Learn what Mevo Health is and how you can access physician-guided medical weight loss care, personalized treatment plans, and ongoing support online.
How the Mevo Health Program WorksA simple overview of how the GLP-1 weight loss program works from start to finish.
What’s Included in My Mevo Health Plan?Learn what’s included in your Mevo Health plan, including provider review, GLP-1 medication, shipping, refill support, patient portal access, and ongoing care guidance.
Sign-up & Approval
Everything about getting started: the sign-up process, eligibility requirements, and what happens if you're not approved.
What If I’m Not Approved?Learn what happens if you are not approved for GLP-1 treatment through Mevo Health, including refunds, provider review, eligibility considerations, and future reevaluation options.
How to Sign Up and Get StartedLearn how to sign up for Mevo Health, complete your online medical intake, connect with licensed providers, and begin your personalized weight loss journey.
Portal & Account
Manage your Mevo Health account and patient portal, including login help, billing settings, personal information updates, subscription management, and account access support.
How to Log Into Your Mevo Health PortalLearn how to log into your Mevo Health portal using your password or magic link, plus troubleshooting tips for login or email access issues.
Your Patient Portal GuideLearn how to use your Mevo Health patient portal to track shipments, manage refills, view treatment information, access support, and update account details.
How to Update Your Personal InformationLearn how to update your personal information in your Mevo Health account, including your name, date of birth, email address, and other account details.
How to Reset Your Password or Recover Your AccountLearn how to reset your Mevo Health password, recover your account, use magic link login, and troubleshoot common portal access issues.
How to Update Your Shipping AddressLearn how to update your shipping address in your Mevo Health account before your next refill ships, including where to edit your billing and shipping information.