Billing timing depends on your selected treatment plan and subscription schedule.
Initial Signup Billing
When you first sign up:
A temporary authorization hold may be placed on your payment method
You are only fully charged if a licensed provider determines that treatment is medically appropriate
If treatment is not approved, the authorization is released or refunded according to your payment provider’s processing timeline.
Ongoing Billing and Renewals
After approval, you will be billed:
According to your selected plan schedule
On your recurring renewal date
Based on your monthly or multi-month billing cycle
Your billing cycle depends on the plan you selected during checkout.
Where to View Your Billing Date
Your next billing date is available in your account dashboard.
You may also receive:
Billing reminders
Renewal confirmations
Payment-related email notifications
Important Information
Billing dates, renewal timing, and refill schedules may vary depending on your selected plan and treatment cycle.
Please make sure your payment method and account information remain up to date to help avoid interruptions in treatment or shipment processing.
Need Additional Help?
Billing schedules and renewal timing are based on your selected plan and account subscription settings.
If you have any more questions, you can contact the Mevo Health support team through live chat.